Production, staging, and development environments

Identify the destination

The Toolkit’s environment view is intended to organize a site’s environments and their roles. Confirm the source and destination labels before planning a change. Production is the customer-facing environment; staging and development are for controlled validation. Names and availability are account-specific.

Clone and sync status

Clone and sync requests require support review before execution during early access. Submitting a request does not mean that files or database content have been copied. Wait for confirmed completion before relying on the destination. Contact support if a request remains queued or conflicts with another operation.

Before a promotion

Confirm the target, take or verify a recovery point, review content/data implications, and check any domain or integration dependencies. Ask support to confirm execution and completion when the interface does not provide verified completion evidence. Never use production as a test destination.